Our mission is to make it easy for you to find an available domain name that is easy to remember, comes with inclusive web and mail functions and at a clearly stated price that includes VAT and all fees for the period of registration.

We are experts in all areas of domain name registration so if you need any advice please get in touch. We also help people find good domain namess for their business or personal web sites. Why not contact us with your requirements? We will be happy to make some suggestions.

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Why would I want a domain name?

An internet domain name:

• establishes your unique on-line identity.
• can be used for email and web addresses.
• belongs to you for as long as you pay the renewal fees.
• can provide an email address that will never change, even if you change ISP

What is a domain name and why would I want one?

A domain name maps the numerical address of a server on the internet with an easy to remember name which can be used in an email address or as the address of a web site. If you own a domain name your web site and email address will not have to change for as long as you pay the domain renewal fee. You can change ISP or web host and your web site and email will still work at the same address as before.

A domain name can provide a business, organisation or individua with a recognisable online identity. It can be redirected to your existing web site or a page on a social networking site like Myspace, Facebook or Bebo.

What do you provide with domain names?

There is no point having a domain name on its own. You need services to make it work so we provide free with each domain name:

• 10MB basic web space.
• POP3 and web based email account.
• Email forwarding so that mail addressed to your domain gets sent on to your existing email address.
• Web forwarding so you can forward your domain to an existing web site or a page on Myspace, Bebo etc.
• Anti spam filtering.
• Control Panel with useful tools.

How do I use these services?

Most of them are accessed through our online control panel. You will find full instructions in our support manual .
We also send a summary of the main points by email when you register a domain name.

Can I get more email accounts or more web space?

Yes, we offer Nameroute customers a large introductory discount on a full hosting account with our web hosting service Hostroute. This offer can be accessed through the domain control panel.

Why do you offer so many different domain extensions?

There are many domain extensions available. The most common are .com and .co.uk, but because most of the easy to remember ones are already registered we offer a range of alternative extensions like .biz, .info, .tv, .cc or .vg.

What do all the different domain extensions mean?

Here is a complete list of all the extensions we register (for prices click here):

What are restricted extensions?

Most of the domain name extensions we supply can be registered by anyone for any purpose but a few of them have restrictions. The most common restriction is geographical. For example, .ca domains can only be registered by people in Canada and .de by people in Germany. Other extensions have business type restrictions. For example, .ltd.uk domains can only be registered by UK limited companies and .me.uk by individuals for personal, not business, use.

Why do the prices of domain names vary?

Each registry has a different fee and a different minimum number of years that they allow domains to be registered for. We take their charges and add a fixed percentage on top, then round up or down to the nearest of our price points. This avoids us having a confusing range of prices differing by a small amount. Our prices also include VAT, unlike most UK domain name registration companies. Our price list shows the price per year even if the minimum for an extension is two years. This allows you to compare the real cost of registration for each domain type.

How can I find a short domain name?

Most registries do nor allow domains of less than three characters before the extension. However, .gd .ms ,vg and .tc do allow this and there are some still available. The price is only £29 per year. You can search for available ones here.

Can I use my domain with a social networking site like Bebo, Myspace or Facebook?

Yes. Once your domain name is registered you can redirect it to a page on any of the social networking sites so you can give people your domain address which will be easier to remember. You will also get an email account free with the domain name to give you a memorable matching email address.

Do you offer "domain privacy" services?

Many registrars provide services that they call "domain privacy". In reality they own the domain name and rent it back to you. There are a number of obvious problems with this.

• If the registrar goes out of business you may struggle to get the domain name back.
• The registrar will still provide your contact details to the police an other law enforcement agencies so it is not true privacy.
• The registrar may cancel the privacy serviuce if he gets complaints about your online activities.
• Some domain registries (e.g. .us) do not permit privacy services and others will not allow the domain to be transferred back to you if you change your mind later.

If you do not want your details provided in the whois results you have a few choices which avoid some of these pitfalls.:

• Register a .uk domain and you can opt out of the whois if your domain is not being used for any money making or business purpose.
• Register a .nu domain as their whois does not return the registrant details.

We could make a lot of money from providing privacy services but we will not do it. The need for privacy services is, in our opinion, overstated. The whois servers can not be flicked through from one domain to another, you need to know what domain name you are looking up and have a reason to look it up. Whois provides a level of accountability for people's online activities which we know prevents some abuses and does help the police track down lawbreakers quickly.

How do I transfer a domain to you?

Please click here and follow the instructions. There is no charge for transferring .uk domains. Other extensions require a one year renewal fee to be paid at the time of transfer.

How do I transfer a domain away from you?

This will depend on the type of domain. We do not charge for transfers away. You will need to ask the gaining registrar what information they require. You can log into our manage interface to get your EPP code if its a .com domain name.

How do I recover my lost password?

This depends on the password you have lost:

• Hosting and email control panel - click here.
• Domain management password - click here.

How can I get a list of all the domains I own?

If you put in a support ticket we can send you a table listing all the domains associated with one email address along with their expiry dates. You can also view some domain information in our domain management interface.

How do I change name servers or move to another web host?

Just go to our domain change system which lets you make these changes yourself.

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